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Refund and Substitution Policy

If a registrant is unable to attend any workshop, conference, summit, etc - NYSCATE must receive a written/emailed request at least 30 days before the event start date to receive a full refund. Registrants who fail to attend and do not cancel within 30 days of the event will be charged the entire registration fee regardless of the reason (weather, illness, etc). Substitutions will be considered for all events regardless of the request date.

We do not offer refunds for ISTE Certifications. Cohort transfers are subject to a $349 change fee - no exceptions.

Purchase Orders

A purchase order is a legally binding document between a supplier and a buyer. Once NYSCATE receives your purchase order, the products or services requested fall under the NYSCATE Refund and Substitution Policy.


Payment is expected within 30 days of the invoice date.


Please contact NYSCATE with questions or concerns.